Quality Management Systems

The Alfred Nobel University Quality Management System is recognized to meet the requirements of the international standard ISO 9001:2015.

From May 31 to June 2, 2017, an external recertification audit was conducted by experts of the international certification agency "PRYROST", member of the DQS-UL Group. At the final meeting on June 2, 2017, the experts unanimously noted that the quality management system which has been functioning during the last seven years at the University  fully meets the requirements of the new standard ISO 9001: 2015.

It should be noted that the standard ISO 9001: 2015, unlike the previous one, is based on a process approach, elements of which are the Рlаn-Do-Сhеck-Аct and "risk-oriented" thinking".

The PDCA cycle is briefly described as follows:

  Plan: establish the goals of the system and its processes, as well as identify the resources needed to obtain results in accordance with customer requirements and organization policy; identify and consider risks and opportunities.

   — Do: implement what is planned.

  — Check: monitor and control the processes, check the quality of the products and services provided, taking into account policy, goals, requirements, plans, etc., and report on the results.

    — Act: take action, if necessary, to improve the performance.

"Risk-Oriented Thinking" aims to take into account elements of uncertainty that can make adjustments to the implementation of planned activities, and includes the development and implementation of certain precautionary measures.

According to the results of the external recertification audit, the University received a certificate of conformity of its quality management system with the requirements of the international standard ISO 9001:2015 from the German certification body "DQS-UL Group", from the international certification network IQNet and from the National Accreditation Agency of Ukraine which is valid up to 3 years (June 2020).

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Certificate of conformity of the University's Quality Management System to the requirements of the international standard ISO 9001:2015 of the international certification network (international certificate of IQNet)

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Certificate of conformity of the University's Quality Management System to the requirements of the international standard ISO 9001:2015 by the German certification body "DQS-UL Group”

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Certificate of conformity of the University's quality management system to the requirements of the international standard ISO 9001: 2015 of the National Accreditation Agency of Ukraine

According to experts of "PRYROST" certification body, member of DQS Group ALFRED NOBEL UNIVERSITY'S management system meets the requirements of international standards!!

Alfred Nobel University: The inspection has proved compliance of the University quality management system with the requirements of the international standards

The main integral characteristic of the quality of educational services provided by Alfred Nobel University is to raise the competitiveness of its graduates in Ukraine and abroad. For this purpose the University implements a quality management system based on international standard ISO 9001:2008.

What characteristics have given the University the award of the international and national certificates of quality ISO 9001:2008?

Firstly, in the course of introduction of a quality control system the Alfred Nobel University has realized the potential for a trajectory of constant development: processes occurring at the university have achieved a certain transparency and precision.

Secondly, today’s extremely competitive environment demands from the university advanced mobility, flexibility, an understanding the customer’s needs of educational services: the quality control system helps in this as it shows where it possible to become better. And most important: the university is aimed at the leadership positions in the region, in the country, in the international scientific and educational community. Therefore, a certificate of quality to help it climb the stairs of success and take its rightful place in the highly influential ratings of higher education in Ukraine and the world.

Thirdly, the University has received certificates, which guarantee consumers of educational services the follows: University - is well balanced and successful educational institution in which:
            • academic staff can perform the work at the highest level;
            • professional responsibilities are effectively shared;
            • processes associated with the educational services are performed at a high level;
            • there are operational instructions that are documented and accessible to the personnel;
            • there are means of control over the quality management system that are well regulated and maintained in order.

The most important, the University is aimed at leadership in the region, in the country in the international scientific and educational community. Therefore, a certificate of compliance with the international standard ISO 9001:2008 pushes it to climb the stairs of success and take its honoured place within the influential educational rankings in Ukraine and abroad.

1. University has become the awardee of the 17th Ukrainian National Quality Competition in 2012.
University took part in the Ukrainian National Competition for the first time - held by Ukrainian Quality Association and Ukrainian Union of Industrialists and Entrepreneurs. The competition was organized with the support of the Cabinet of ministers of Ukraine and the European Quality Organization within the Ukrainian Business Marathon ‘’ascension to the heights of European excellence on the basis of models of excellence EFQM ». 

As a result, Dnepropetrovsk Alfred Nobel University has become the awardee and received a diploma in category "Leadership throughout the vision, inspiration and integrity." Grand Awarding Ceremony was held on November 13, 2012 at the Chamber of Commerce during the European Quality Week in Ukraine within the international project "Sustainable Development: Economy-Environment-Quality-Excellence."

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Awards for achievement the level of Awardee of the 17th Ukrainian National Quality Contest

1. University was a finalist of the 8th International Quality Contest of Central and Eastern Europe in 2012.

In 2012, the University took part in the 8th International Quality Contest of Central and Eastern Europe. The University carried out an inspection of 4 experts, two of them were of European level, which examinated the compliance of the quality management principles of the University with the model of excellence EFQM. Experts met with senior management, attended the structural units and departments, got acquainted with staff and students of the University. As a result the University was declared as one of the finalists of this Contest. Awarding Ceremony was held on 6 December, 2012 at the Moldova Academy of Sciences within the 119-th Session of the General Assembly of EOQ (European Organization of Quality) at the International Conference "Qualitative management and products by means of qualitative education."

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 Awards for achievement the level of Finalist of the 8th International Quality Contest of Central and Eastern Europe

1. A certificate of compliance with the international standard ISO 9001:2008           

1.1. According to the second external compliance audit 2013, quality management system of the University meets the requirements of ISO 9001:2008.

On June 4 and 5, 2013 Dnipropetrovsk Alfred Nobel University has carried out the inspection of the certification body "PRIROST" - member of DQS-Group within the second external compliance audit.
The agenda included a series of meetings with senior management, heads of departments and lecturers, supervisors of the structural units, internal auditors and others.
Effective cooperation of external and internal auditors and the staff of the University facilitated the expert group to perform the audit within the schedule. The inspection has proved compliance of the University quality management system with the requirements of the internationalstandard ISO 9001:2008.
It should benoted that theexpert grouphas not foundanydiscrepancies.

1.1. In January 2013 Dnepropetrovsk Alfred Nobel University has received the certificate of compliance of the University quality management system with the requirements of the international standard ISO 9001:2008 from the Israel certification body «The Standards Institution of Israel" on the basis oftheInternational Quality Network IQNet.

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 Certificate of compliance of the University quality management system with the requirements of the international standard ISO 9001:2008 TheStandardsInstitutionofIsrael

1.1 Dnipropetrovsk Alfred Nobel University has carried out the inspection of the certification body "PRIROST" - member of DQS-Group, which has confirmed the compliance of the University quality management system with the requirements of the international standard ISO 9001:2008 without any discrepancies.

1.2 In April 2012 Dnepropetrovsk Alfred Nobel University has received the certificate of     compliance of the University quality management system with the requirements of the international standard ISO 9001:2008 from the Chinese certification body “China Quality Mark Certification Group Co., Ltd”on the basis oftheInternational Quality Network IQNet.

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Certificate of compliance of the University quality management system with the requirements of the international standard ISO 9001:2008 from the Chinese certification body “China Quality Mark Certification Group Co., Ltd”

In May 2011 Dnipropetrovsk Alfred Nobel University has carried out the inspection of the certification body "PRIROST" - member of DQS-Group within the second external compliance audit and has received the certificate of compliance of the University quality management system with the requirements of the international standard ISO 9001:2008. In August of the same year, University received two certificates. First - the general certificate - issued by the German certification body "DQS-UL Group" - one of the world's leading certification bodies in the world. The University has also got an opportunity to obtain an additional certificate of a unified international standard IQNet (IQNet - is the International Certification Network - a non-governmental, non-profit organization established under the laws of Switzerland with headquarter in Bern. It unites 37 leading certification bodies in 34 countries). International Certificate IQNet allows University, if it is necessary, to issue a certificate of any of its members with no additional audits, which, in a sense, is another proof of the international recognition of the University.

 

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Certificate of compliance of the University quality management system with the requirements of the international standard ISO 9001:2008, issued by "PRIROST" - member ofDQS-Group

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Certificate of compliance of the University quality management system with the requirements of the international standard ISO 9001:2008, issued by DQS-ULGroup

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Certificate of compliance of the University quality management system with the requirements of the international standard ISO 9001:2008 issued byIQNet

Decision of independent experts was based on the analysis of the quality management system documentation, observation of key process lifecycles of the University; meetings with senior management, scientists and university lecturers, employees of the structural units, students.

In particular, independent experts emphasized the following:

• Clear understanding of the policy and objectives of the University by its employees;
• a unique working atmosphere of the University, which unites lecturers and students in implementing teaching, research and social projects;
• full support of initiatives of the departments, directions of training, student associations;
• well-developed infrastructure, modern information technology support, the latest technology used in the lecture-halls.

Quality Management Systems